Frequently Asked Questions

  • Where do you deliver?
    We currently offer pickup and delivery throughout the San Francisco Bay Area.

    • San Francisco: Free pickup and delivery

    • Greater Bay Area: Delivery available with location-based fees

    If you’re located outside the Bay Area, we’re happy to explore custom shipping options — just contact us.

  • Our kitchen works with a range of nourishing ingredients, some of which are common allergens. Because of our shared preparation space, we’re unable to guarantee that any meal is completely allergen-free. If you or a loved one has allergies or sensitivities, we’re always happy to talk through ingredients and help you choose what feels best.

  • Each item includes detailed reheating instructions on its packaging for best results.

    In general, meals can be thawed overnight in the refrigerator and reheated in the microwave, on the stovetop, or in the oven. Many items may also be reheated directly from frozen on the stovetop.